UPKEEP Med Spa is committed to ensuring digital accessibility for everyone. We are continually working to improve the user experience for all visitors and to meet the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA. UPKEEP’s website (upkeepmedspa.com) aims to fully conform with WCAG 2.1 Level AA.
Measures We Take
UPKEEP takes the following measures to ensure accessibility of our website:
- Native, built-in accessibility — we do not rely on third-party overlay or widget tools.
- Semantic HTML structure with proper landmarks (navigation, main, footer).
- Skip-to-content link for keyboard and screen-reader users.
- Visible keyboard focus indicators on every interactive element.
- Sufficient color contrast that meets or exceeds WCAG 2.1 AA (4.5:1 for body text, 3:1 for large text and interface elements).
- Descriptive alternative text on meaningful images, and decorative images marked appropriately.
- Form fields paired with clear labels and accessible error messaging.
- Reduced-motion support for users who prefer minimized animation.
- Logical heading hierarchy on every page (one H1, with descending H2/H3 sections).
- Proper ARIA roles and labels for menus, dialogs, and interactive controls.
- Regular automated and manual accessibility testing during development.
Compatibility
Our website is designed to be compatible with recent versions of the following assistive technologies:
- Screen readers, including VoiceOver (macOS, iOS), TalkBack (Android), NVDA and JAWS (Windows).
- Speech-recognition software.
- Operating-system-level zoom and screen magnification.
- Keyboard-only navigation.
The site is best viewed on the latest two major versions of Chrome, Safari, Firefox, and Edge.
Known Limitations
Despite our best efforts, some content on the site may not yet be fully accessible. Third-party tools we embed — including our online booking widget and email signup form — are maintained by their respective providers, and we are working with those vendors to ensure their experiences meet our accessibility goals.
In-Person Accommodations
Our med spa locations also strive to be welcoming and accessible. If you need a specific accommodation for an appointment — such as wheelchair access, an ASL interpreter, large-print materials, or a quiet check-in — please let us know in advance and we’ll do our best to arrange it.
Feedback & Reporting Issues
We welcome your feedback on the accessibility of UPKEEP Med Spa’s website. If you encounter any accessibility barriers, or if you need information on this site provided in an alternate format, please contact us:
- Email: info@upkeepmedspa.com
- Phone: (833) 875-3377
We aim to respond to accessibility-related feedback within five (5) business days.
Formal Approval
This Accessibility Statement was last reviewed and updated on April 28, 2026, and applies to www.upkeepmedspa.com. It was prepared in accordance with the W3C Web Content Accessibility Guidelines (WCAG) 2.1 at conformance Level AA.